SpeechCycle Natural Language speech recognition is unique due to its accuracy in pinpointing what callers mean when they describe a complex issue, and ability to more elegantly recover from errors in understanding utterances.

Data Driving Dialog

Natural Language speech applications require capturing tens to hundreds of thousands of utterances as a foundation for matching words to meaning. SpeechCycle’s years of technical support domain focus has resulted in what is likely the industry’s largest corpus of data for the speech applications supported.

SpeechCycle Annotation Manager is a tool created to maintain ongoing efforts to capture and apply words to meaning. Annotation Manager is a graphical tool that efficiently classifies meaning for existing categories as well as making it easy to create new assignments of understanding.