SpeechCycle LevelOne Rich Phone Applications are uniquely capable of delivering an immersive experience to engage callers and resolve more calls due to a broad range of tools, process and technology components that include:
- Voice Recognition – Dialog that encourages more interactive conversation
- Persistent Optimization – Frequent content and speech updates
- QuickTouch – Immediately change selected voice prompts within a SpeechCycle self-service solution
- SpeechCycle Tools – Foundation for Rich Phone Applications and optimization
- Platform – Components of speech and systems integration
- Deployment Options – Hosted or Premise-based managed services
- Reporting – Identify why callers call, volume, success rate and many more statistics
