A world-class partner network.
SpeechCycle recognizes that enriching customer experiences demands close integration with best-of-breed components. That’s why we’ve established relationships with world-class technology and service partners who can help our customers capitalize on next-generation self-service solutions quickly and efficiently.

Genesys, part of Alcatel-Lucent’s Applications Software Group, is the leader in software that manages customer interactions across all communication channels. Enterprises use Genesys software to improve the customer experience, meet business goals, and optimize resources. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries.

Founded in 1975, Microsoft is the worldwide leader in software, services and Internet technologies for personal and business computing. Microsoft’s vision is to empower people through great software – any time, any place and on any device. As the worldwide leader in software for personal and business computing, Microsoft strives to produce innovative products and services that meet our customers’ evolving needs. Microsoft’s vision for speech technology is empowering people with innovative speech-enabled applications on every device, whether a desktop or TabletPC, mobile phone or PDA, or via a standard telephone.

Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.

Tellme fundamentally improves how people use the phone to get the information they need every day. By combining Internet data and a voice interface, Tellme’s services let people simply say what they want and get it. Some of the services running on Tellme’s platform include business search on 411, information search on 1-800-555-TELL as well as customer service and ordering for many of the largest companies in the world. Today Tellme powers billions of calls every year and is used by more than 40 million people every month. Headquartered in Mountain View, CA, Tellme is a Microsoft subsidiary.

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences and streamline operations. A global company with revenue of approximately $3.2 billion in fiscal 2011, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide

CSG Systems International, Inc. is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation. With over 25 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points.

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- For information on becoming a SpeechCycle partner, email us at partners@speechcycle.com
