Application enRICHment Service
Upgrade legacy IVR applications.
Designed to enhance existing self-service speech applications, the Application enRICHment Service helps companies to upgrade legacy IVR speech applications and turn them into the Rich Phone Applications your customers demand.
The SpeechCycle team performs a comprehensive analysis of your legacy speech applications. Rich Phone Application design “best practices” are then overlayed to create a roadmap for upgrading, or “enriching,” the application.
Customer Benefits
- Customer Experience Index baseline for measuring ongoing enhancements to the application
- enRICH Grammar tuning, including analysis and creation of new grammars
- Comprehensive design specification, with specific voice interface design and integration recommendations, to improve customer adoption and satisfaction
- Implementation services to expedite a path to the benefits delivered by Rich Phone Applications
Be Enriched
Download the white paper:
