PROFILE

Speech Technology Magazine column highlights unique ability to resolve complex customer
care calls.
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WHITE PAPERS

Managing Complexity; Automated Agents for Technical Support.
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A revolution in complex call automation.

SpeechCycle is leading a new generation of speech self-service solutions – building on technology innovation to automate the kind of complex customer care issues that, until now, were considered out of the reach of speech. This allows call centers to achieve maximum levels of customer service at significantly reduced cost, while generating the valuable business intelligence that drives long-term customer retention. More |+|


Customers

Five of the top six cable broadband providers within North America choose SpeechCycle.
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Technical Support:

• Internet Access
• Video
• Digital Phone

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Technology

Customer satisfaction and efficiency realized with engaging dialog and automated corrective action.
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Speech Technology Award

“What makes SpeechCycle’s offerings particularly unique is the way the system adapts to the needs of its callers and the complexities of their situation.”
– Speech Technology Magazine