SpeechCycle is leading a new generation of speech self-service solutions – building on technology innovation to automate the kind of complex customer care issues that, until now, were considered out of the reach of speech. This allows call centers to achieve maximum levels of customer service at significantly reduced cost, while generating the valuable business intelligence that drives long-term customer retention. More |+|
Customers
Five of the top six cable broadband providers
within North America choose SpeechCycle.
More |+|
Technology
Customer satisfaction and efficiency realized
with engaging dialog and automated corrective action.
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“What makes SpeechCycle’s offerings particularly unique is the way
the system adapts to the needs of its callers and the complexities of their
situation.”
– Speech Technology Magazine
